Legal
Part A: Website Terms of Use
1. Introduction and acceptance
1.1 These terms of use (the "Terms") govern your use of the website at crowdform.studio (the "Site"), operated by Crowdform Limited ("Crowdform", "we", "us" or "our").
1.2 By accessing or using the Site you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Site.
1.3 The Privacy Policy and Cookie Policy set out below also apply to your use of the Site.
1.4 We recommend that you print or save a copy of these Terms for future reference.
2. About us
2.1 Crowdform Limited is a company registered in England and Wales under company number 09132821. Our registered office is at 110 Shoreditch High Street, London E1 6JN, United Kingdom. Our VAT registration number is 252763595.
2.2 Crowdform Limited is a wholly owned subsidiary of Pioneer AI Foundry Inc.
2.3 To contact us, email hello@crowdform.studio.
3. Changes to these Terms
3.1 We may amend these Terms from time to time. Every time you wish to use the Site, please check this page to ensure you understand the Terms that apply at that time. The date at the top of this page shows when these Terms were last updated.
3.2 Your continued use of the Site after changes are posted constitutes your acceptance of the amended Terms.
4. Changes to the Site
4.1 We may update and change the Site and its content from time to time to reflect changes to our services, our users' needs and our business priorities.
4.2 We do not guarantee that the Site, or any content on it, will be free from errors or omissions, or that it will always be up to date.
5. Availability of the Site
5.1 The Site is made available free of charge.
5.2 We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Site for business and operational reasons without notice.
5.3 You are responsible for making all arrangements necessary for you to have access to the Site.
5.4 You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and that they comply with them.
6. Acceptable use
6.1 You may use the Site only for lawful purposes. You must not use the Site:
(a) in any way that breaches any applicable local, national or international law or regulation;
(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) to harm or attempt to harm minors in any way;
(d) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
(e) to knowingly transmit any data, or send or upload any material, that contains viruses, trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
(f) to attempt to gain unauthorised access to the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.
6.2 You must not:
(a) reproduce, duplicate, copy or resell any part of the Site in contravention of these Terms;
(b) access without authority, interfere with, damage or disrupt any part of the Site, any equipment or network on which the Site is stored, any software used in the provision of the Site, or any equipment, network or software owned or used by any third party;
(c) use any robot, spider, scraper or other automated means to access, monitor or copy the Site or its content without our prior written consent, except that operators of public search engines may use such means solely to create publicly available searchable indices of the material; or
(d) use the Site or its content, in whole or in part, for the purposes of text and data mining or for the training, development or improvement of any machine learning or artificial intelligence model or system without our prior written consent.
6.3 We may report any breach of this clause to the relevant law enforcement authorities and cooperate with those authorities, including by disclosing your identity to them where we are permitted or required to do so. In the event of such a breach, your right to use the Site will cease immediately.
7. Intellectual property rights
7.1 We are the owner or the licensee of all intellectual property rights in the Site and in the material published on it, including all text, graphics, logos, images, page layout, code and software. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
7.2 You may print off one copy, and may download extracts, of any page from the Site for your personal use, and you may draw the attention of others within your organisation to content posted on the Site.
7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
7.4 Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.
7.5 You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.
7.6 If you print off, copy, download, share or repost any part of the Site in breach of these Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
8. Trade marks
8.1 "Crowdform" and the Crowdform logo are trade marks or trade names of Crowdform Limited or its group companies. You must not use them without our prior written permission, unless they form part of material you are using as expressly permitted under these Terms.
9. No reliance on information
9.1 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely, including professional, legal, financial or technical advice. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.
9.2 Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.
10. Third party links and resources
10.1 Where the Site contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or of any information you may obtain from them.
10.2 We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Linking to the Site
11.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
11.3 You must not establish a link to the Site in any website that is not owned by you, and the Site must not be framed on any other website.
11.4 We reserve the right to withdraw linking permission without notice.
12. Viruses and security
12.1 We do not guarantee that the Site will be secure or free from bugs or viruses.
12.2 You are responsible for configuring your information technology, computer programs and platform to access the Site, and you should use your own virus protection software.
12.3 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
13. Our responsibility for loss or damage suffered by you
13.1 Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.
13.2 If you are a business user:
(a) we exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it;
(b) we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Site, or your use of or reliance on any content displayed on the Site; and
(c) in particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
13.3 If you are a consumer user:
(a) please note that we provide the Site for domestic and private use only. You agree not to use the Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity; and
(b) nothing in these Terms affects your statutory rights.
13.4 We are not liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.
14. Indemnity
14.1 If you are a business user, you agree to indemnify us against all liabilities, costs, expenses, damages and losses (including reasonable legal costs) suffered or incurred by us arising out of or in connection with your breach of these Terms or your unlawful use of the Site.
15. Suspension and termination
15.1 We will determine, in our discretion, whether there has been a breach of these Terms through your use of the Site. Where a breach has occurred, we may take such action as we consider appropriate, including immediate, temporary or permanent withdrawal of your right to use the Site, legal proceedings against you, and disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
16. General
16.1 If any provision of these Terms is found by any court or authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
16.2 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations.
16.3 These Terms, together with the Privacy Policy and Cookie Policy below, constitute the entire agreement between you and us in relation to your use of the Site.
16.4 We may transfer our rights and obligations under these Terms to another organisation. You may not transfer your rights or obligations under these Terms to any other person.
16.5 These Terms are not intended to give rights to anyone except you and us. No other person shall have any rights to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999.
17. Governing law and jurisdiction
17.1 If you are a consumer, these Terms, their subject matter and their formation are governed by the law of England and Wales, and you can bring legal proceedings in respect of the Site in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in respect of the Site in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Site in either the Northern Irish or the English courts. As a consumer you will also benefit from any mandatory provisions of the law of the country in which you are resident.
17.2 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the law of England and Wales, and we both agree to the exclusive jurisdiction of the courts of England and Wales.
18. Contact
18.1 To contact us about these Terms or the Site, email hello@crowdform.studio.
Part B: Privacy Policy
1. Introduction
1.1 This privacy policy explains how Crowdform Limited ("Crowdform", "we", "us" or "our") collects and uses personal data about individuals who visit the Site, contact us, or otherwise interact with us in connection with the Site, and sets out your rights in relation to that data.
1.2 The Site is not intended for children and we do not knowingly collect personal data relating to children.
1.3 We may update this policy from time to time. The date at the top of this page shows when it was last updated.
2. Data controller and contact details
2.1 Crowdform Limited is the controller of your personal data and is responsible for it. Our registered office is at 110 Shoreditch High Street, London E1 6JN, United Kingdom, and our company number is 09132821. Crowdform Limited is a wholly owned subsidiary of Pioneer AI Foundry Inc.
2.2 If you have any questions about this policy or how we handle your personal data, or if you wish to exercise any of your legal rights, contact us at hello@crowdform.studio or write to us at the registered office address above.
3. The personal data we collect
3.1 We may collect, use, store and transfer the following kinds of personal data about you:
(a) identity data: first name, last name, job title and the name of your organisation;
(b) contact data: email address, postal address and telephone number;
(c) technical data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device identifiers and other technology on the devices you use to access the Site;
(d) usage data: information about how you use the Site, including the pages you view, the links you click, the time and duration of your visit and the website you arrived from; and
(e) marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
3.2 We do not intentionally collect any special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or information about your health, or genetic or biometric data), nor do we collect any information about criminal convictions or offences. Please do not send us this type of information.
4. How we collect your personal data
4.1 Direct interactions. You may give us your identity and contact data by filling in forms on the Site, by emailing us, or by otherwise corresponding with us, for example when you make an enquiry, request information about our services or ask to receive communications from us.
4.2 Automated technologies. As you interact with the Site, we automatically collect technical data and usage data through cookies, server logs and similar technologies. Please see the Cookie Policy below for details.
4.3 Third parties and public sources. We may receive technical and usage data from analytics providers, and identity and contact data from publicly available sources, for example your organisation's website or professional networking profiles, where we have a legitimate business reason to do so.
5. How we use your personal data and our lawful bases
5.1 We will only use your personal data where the law allows us to. Most commonly, we use your personal data in the following circumstances:
(a) to respond to enquiries you send us and to correspond with you. This is necessary for our legitimate interests (responding to people who contact us and developing our business) or, where your enquiry relates to entering into a contract with us, in order to take steps at your request before entering into that contract;
(b) to administer, protect, maintain and improve the Site and our business, including troubleshooting, data analysis, testing, security and system maintenance. This is necessary for our legitimate interests (running our business, keeping the Site secure and improving it) and, where relevant, to comply with our legal obligations;
(c) to analyse how visitors use the Site so that we can improve it and measure the effectiveness of our content. This is based on your consent where analytics cookies are used, and otherwise on our legitimate interests (understanding and improving the Site);
(d) to send you marketing communications about our services where you have asked to receive them or where we are otherwise permitted to send them. This is based on your consent or on our legitimate interests (promoting our business), and you can opt out at any time; and
(e) to comply with legal and regulatory obligations, to establish, exercise or defend legal claims, and to prevent fraud. This is necessary to comply with our legal obligations or for our legitimate interests.
5.2 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible reason. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
6. Marketing and opting out
6.1 We will only send you marketing communications by email where you have consented to receive them or where we are otherwise permitted to contact you under applicable law.
6.2 You can ask us to stop sending you marketing communications at any time by following the opt-out links in any marketing message sent to you or by emailing hello@crowdform.studio. Where you opt out of marketing, we may still send you communications that are not marketing, for example replies to an enquiry you have made.
7. Cookies
7.1 The Site uses cookies and similar technologies. For information about the cookies we use and how to manage them, please see the Cookie Policy below.
8. Who we share your personal data with
8.1 We may share your personal data with:
(a) other companies in our group, including our parent company Pioneer AI Foundry Inc, where necessary for the purposes described in this policy, for internal reporting and for business administration;
(b) service providers who act as processors on our behalf and who provide IT, website hosting, analytics, email and communication, and system administration services;
(c) professional advisers, including lawyers, bankers, auditors, accountants and insurers, where necessary;
(d) HM Revenue and Customs, regulators and other authorities where we are required to disclose data by law; and
(e) third parties to whom we may choose to sell, transfer or merge parts of our business or our assets, or whose business we may seek to acquire. If a change happens to our business, the new owners may use your personal data in the same way as set out in this policy.
8.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our service providers to use your personal data for their own purposes and only permit them to process it for specified purposes and in accordance with our instructions.
8.3 We do not sell your personal data.
9. International transfers
9.1 Because our parent company, Pioneer AI Foundry Inc, is located in the United States, and because some of our service providers are located, or store data, outside the United Kingdom, your personal data may be transferred outside the UK.
9.2 Whenever we transfer your personal data out of the UK, we ensure that a similar degree of protection is afforded to it by making sure at least one of the following safeguards is implemented:
(a) the transfer is to a country that the UK government has determined provides an adequate level of protection for personal data, or is made under an approved framework such as the UK Extension to the EU-US Data Privacy Framework; or
(b) we use specific contracts approved for use in the UK, such as the International Data Transfer Agreement or the UK Addendum to the European Commission's Standard Contractual Clauses, which give personal data the same protection it has in the UK.
9.3 You can contact us at hello@crowdform.studio for further information on the specific mechanism used by us when transferring your personal data out of the UK.
10. Data security
10.1 We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
10.2 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
11. Data retention
11.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
11.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
11.3 As a general rule, we retain enquiry correspondence for up to two years after our last contact with you, and records we are required to keep by law (for example for tax and accounting purposes) for at least six years. Technical and usage data is retained in accordance with the retention settings of our analytics tools.
12. Your legal rights
12.1 Under data protection law you have rights in relation to your personal data, including the right to:
(a) request access to your personal data (commonly known as a subject access request), which enables you to receive a copy of the personal data we hold about you;
(b) request correction of the personal data that we hold about you;
(c) request erasure of your personal data where there is no good reason for us continuing to process it;
(d) object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object, and to object at any time where we are processing your personal data for direct marketing purposes;
(e) request restriction of processing of your personal data in certain circumstances;
(f) request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format, where this right applies; and
(g) withdraw consent at any time where we are relying on consent to process your personal data, without affecting the lawfulness of any processing carried out before you withdraw it.
12.2 We do not carry out any solely automated decision-making that produces legal effects concerning you or similarly significantly affects you.
12.3 If you wish to exercise any of these rights, email hello@crowdform.studio. You will not have to pay a fee to access your personal data or to exercise any of your other rights, although we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive or excessive.
12.4 We may need to request specific information from you to help us confirm your identity. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests, in which case we will notify you and keep you updated.
13. Complaints
13.1 If you have any concerns about how we use your personal data, please contact us first at hello@crowdform.studio and we will try to resolve them.
13.2 You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).
14. Third party websites
14.1 The Site may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave the Site, we encourage you to read the privacy policy of every website you visit.
Part C: Cookie Policy
1. What are cookies
1.1 Cookies are small text files that a website places on your computer or device when you visit. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner. Similar technologies, such as pixels and local storage, are covered by this policy and referred to together as cookies.
1.2 Cookies set by us are called first party cookies. Cookies set by parties other than us, for example analytics providers, are called third party cookies.
1.3 Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them.
2. The cookies we use
2.1 Strictly necessary cookies. These are required for the operation of the Site, for example cookies that enable core functionality such as security, network management and remembering your cookie preferences. They cannot be switched off in our systems.
2.2 Analytics and performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Site. This helps us to improve the way the Site works, for example by ensuring that visitors find what they are looking for easily. These cookies are only set with your consent.
2.3 Functionality cookies. These are used to recognise you when you return to the Site and to remember choices you make. Where these are not strictly necessary, they are only set with your consent.
2.4 We do not currently use targeting or advertising cookies on the Site. If this changes, we will update this policy and ask for your consent where required by law.
3. Third party cookies
3.1 Some cookies on the Site may be set by third parties acting on our behalf, for example analytics providers. These third parties may use cookies, alone or in combination with other tracking technologies, to collect information about your use of the Site. We do not control third party cookies, and you should check the relevant third party's website for more information about how they use cookie data.
4. Consent and managing cookies
4.1 When you first visit the Site we will ask for your consent before setting any cookies that are not strictly necessary, where such consent is required by law. You can change your preferences or withdraw your consent at any time through the cookie settings on the Site, where available, or through your browser settings.
4.2 Most web browsers allow you to manage cookies through their settings, including blocking or deleting cookies. To find out more, consult the help pages of your browser. Guidance is available for common browsers including Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge. General information about cookies is available at allaboutcookies.org.
4.3 If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or may not function properly.
5. Changes to this policy and contact
5.1 We may update this Cookie Policy from time to time. The date at the top of this page shows when it was last updated.
5.2 Questions about our use of cookies can be sent to hello@crowdform.studio.